Privacy Policy

Types of Personal Information

Chaymber acts as a data processor on behalf of your local Chamber of Commerce, which is the data controller responsible for your membership data. Chaymber processes your Personal Information only as directed by your Chamber and in accordance with this Privacy Policy. If you have questions about how your Chamber collects or uses your membership information, please contact your Chamber directly

We collect several types of data related to your use of our Services:

• First name and last name
• Email address
• Job title and seniority level
• Industry and business category
• Networking goals and preferences
• Business name and contact information
• Usage data and in-app activity

Additional Personal Information may be collected with your consent through your use of the Services.

Unless otherwise indicated, all Personal Information is required to provide you with some Services and failure to provide the requested Personal Information may lead to the inability to access such Services.

Collection of your Personal Information

Your Personal Information is provided to us as an employee of your local Chamber to confirm local employee access. You also voluntarily provide Personal Information when creating an account with us . With your consent, we may collect additional Personal Information through your use of the Services.

Use of your Personal Information

Your Personal Information is collected to allow us to provide you with the Services, including but not limited to:

• To Provide the Services: Many of our Services are account-specific and require an active account to use our Services.
• Improve and Develop Services: Your Personal Information may be used to monitor the functionality of our Services and to ensure timely delivery of the Services to you. We may also use your Personal Information to discover improvements within the existing Services and detect potential complementing offerings to our Services.
• Marketing Communications: We may send promotional emails containing information about additional Services or affiliate offerings when we have consent to do so.
• Complying with legal obligations: We may collect and store your Personal Information if legally required for compliance.

Protection of your Personal Information

Chaymber LLC strives to keep your Personal Information secure. We use encryption for password hashing.

Data Breach Notification

In the event of a confirmed data breach affecting your Personal Information, Chaymber will notify the applicable Chamber of Commerce within seventy-two (72) hours of becoming aware of such breach. The Chamber, as data controller, is responsible for any required notifications to members or regulatory authorities under applicable law.

Third Party Data Transfers; Links to Other Websites

We may use third parties to store or process Personal Information on our behalf. All service providers are bound to the terms of this Privacy Policy.

Our Services may contain links to third party websites when registering for your local Chamber’s events, etc. We are not affiliated with nor responsible for any external websites’ privacy policies, practices, or actions. We encourage you to be aware when leaving our Services and to read and review any third party websites’ privacy policy.

Where Customer has enabled SMS communications through the Service, Chaymber processes member phone numbers, message content, delivery timestamps, and opt-out status solely for the purpose of transmitting messages at Customer’s direction via a third-party messaging provider. Chaymber does not use SMS data for marketing or any purpose unrelated to message delivery on Customer’s behalf.

SMS / Text Message Communications

When you provide your mobile phone number to Chaymber, you consent to receive automated SMS text messages from Chaymber LLC and your local Chamber of Commerce, including event reminders, account notifications, and service-related communications. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact
support@chaymber.com.

Chaymber does not share mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

No Sale of Member Data

Chaymber does not sell, rent, or otherwise transfer your Personal Information to any third party for such third party’s own commercial purposes. Chaymber may use de-identified and aggregated data derived from user activity for the purposes of improving the Service, demonstrating Service performance, and for other legitimate internal business purposes.

Cookies

We use cookies for the following reasons:

• Website and/or app functionality;
• Remembering your preferences, such as log-in information;
• Identifying issues with our Services;
• Adding a layer of security to the Services

We use strictly necessary cookies for website functionality. Strictly necessary cookies are deleted following each browsing session. Functional cookies must be enabled (for example, selecting “Remember my username”). Functional cookies are saved until you clear your cookies, disable cookies on your browser settings, or the cookie is discovered to be invalid.

Rights of Users

You have the right to access and correct your Personal Information. You may do so by emailing
support@chaymber.com.
For a copy of Personal Information that may not be available via your account, you may email
support@chaymber.com
to request a copy of your Personal Information and/or correct any Personal Information being stored.

You may also choose to delete any Personal Information or revoke consent of the use of your Personal Information, including deleting your account. Please note, some Services require the use of your Personal Information and/or maintaining an active account in order to utilize such Services.

You have the right to opt-out of previously opted-in communications from us. You may do so through your account profile or within the email itself. Please note that some communications may be necessary for the functionality of our Services.

Data Retention

Unless otherwise specified, Personal Information will be stored and used for as long as they are required for the purposes of which they have been collected, and may be retained longer due to any applicable legal obligations. Upon termination of your Chamber’s agreement with Chaymber, or upon receipt of a valid written deletion request submitted to
support@chaymber.com,
Chaymber will complete deletion of your Personal Information within thirty (30) days, subject to any applicable legal retention obligations.

MISCELLANEOUS

Rights of Children

Our Services are not directed to and do not knowingly collect Personal Information from children under the age of 13. Our Services are for a general audience.

Disclosures Required by Law

We may be required by law to share your personal information. Examples of legal requests include search warrants, court orders, or subpoenas. Chaymber LLC may also utilize your personal information in all stages of possible legal proceedings related to your improper use of the Services.

Future Amendments

We reserve the right to make changes or updates to this Privacy Policy at any time, so we encourage to you periodically return to review this Privacy Policy. Your continued use of the Services following any updates shall mean that you agree and accept such changes.

How to Contact Us

Please contact us at the following email or mailing address if you have any questions, comments or concerns regarding this Privacy Policy:

CHAYMBER LLC
4419 Centennial Blvd
Unit #622
Colorado Springs, CO 80907
support@chaymber.com